{"id":33,"date":"2025-01-14T12:03:31","date_gmt":"2025-01-14T12:03:31","guid":{"rendered":"https:\/\/dummy.xtemos.com\/woodmart2\/marketplace2-elementor\/?page_id=33"},"modified":"2025-05-19T16:48:06","modified_gmt":"2025-05-19T08:48:06","slug":"track-you-order","status":"publish","type":"page","link":"https:\/\/vvona.com\/fr\/track-you-order\/","title":{"rendered":"Suivre votre commande"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"33\" class=\"elementor elementor-33\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d96f529 e-flex e-con-boxed e-con e-parent\" data-id=\"d96f529\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-sticky-container-lg elementor-element elementor-element-56812fb e-con-full wd-col-offcanvas-md-sm wd-col-offcanvas-sm e-flex wd-alignment-left e-con e-child\" data-id=\"56812fb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64e3cf4 elementor-widget elementor-widget-wd_mega_menu\" data-id=\"64e3cf4\" data-element_type=\"widget\" data-widget_type=\"wd_mega_menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-menu widget_nav_mega_menu\">\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-227db15 e-con-full wd-col-content-md-sm wd-col-content-sm e-flex e-con e-child\" data-id=\"227db15\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ff5bd1 elementor-hidden-desktop elementor-widget elementor-widget-wd_builder_off_canvas_column_btn\" data-id=\"3ff5bd1\" data-element_type=\"widget\" data-settings=\"{&quot;sticky&quot;:&quot;yes&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"wd_builder_off_canvas_column_btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-off-canvas-btn wd-action-btn wd-style-text wd-burger-icon\">\n\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t\t\t\tShow sidebar\t\t\t<\/a>\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-sidebar-opener wd-show-on-scroll wd-action-btn wd-style-icon wd-burger-icon\">\n\t\t\t\t<a href=\"#\" rel=\"nofollow\">\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfdea65 e-con-full color-scheme-light e-flex e-con e-child\" data-id=\"bfdea65\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-92463a3 e-con-full e-flex e-con e-child\" data-id=\"92463a3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a2aaa0 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"8a2aaa0\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Order tracking<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7e4796 elementor-widget elementor-widget-shortcode\" data-id=\"a7e4796\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"woocommerce\"><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff772da elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"ff772da\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Don't have an account?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>You can still view your order status without signing in. If you do not have your Order Number, please refer to your confirmation email. For additional assistance, <a href=\"#\">Contact us<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08b42c7 e-con-full e-flex e-con e-child\" data-id=\"08b42c7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd829d elementor-widget elementor-widget-heading\" data-id=\"3fd829d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to get your order status and logistics tracking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55baa6c color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"55baa6c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Checking your order status\uff1a<\/strong><\/h2><p>First of all, it is recommended that you register an account in Pandamegamall, then click <strong><b>&#8220;Account&#8221;\u00a0<\/b><\/strong>in the upper right corner of the website.Then\u00a0log into your account to view your recent order history, or you can click\u00a0<strong><b>&#8220;View Your Order&#8221;<\/b><\/strong>\u00a0on\u00a0a notification email we sent you, it can\u00a0easily\u00a0jump to the corresponding order details page to view the corresponding information.<\/p><p>For each order you can see:<\/p><ul><li><strong>Order details such as your order number, order date, total price and included items.<\/strong><\/li><li><strong>Shipping information, including the package&#8217;s tracking number and shipping carrier.<\/strong><\/li><\/ul><div id=\"gtx-trans\" style=\"position: absolute; left: 76px; top: 119.5px;\"><div class=\"gtx-trans-icon\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d69afe4 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d69afe4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your order may take the entire estimated shipping time to arrive. We will do everything possible to ensure that your order arrives by the promised date, including adjusting shipping methods if necessary. Once your order is shipped, we will send you an email with your order delivery address, tracking number, and shipping carrier.<\/p><p><strong>NOTE:<\/strong> We will process your order as quickly as possible to ensure you receive it within the specified delivery time. If your order does not arrive within this time frame, please <a href=\"mailto:support@vvona.com\">support@vvona.com<\/a><\/p><p>Sometimes, high demand may cause us to run out of certain items. If we do not have the item you ordered in stock, we will notify you by email immediately so you can replace it with another product.<\/p><h3><strong>Tracking Packages\uff1a<\/strong><\/h3><p>You can click \u00a0<strong>&#8220;My Order&#8221;<\/strong>\u00a0and then the\u00a0<strong>&#8220;View&#8221;<\/strong>\u00a0to find the\u00a0<strong>&#8220;Tracking&#8221;<\/strong>\u00a0button, just click it to get the package logistics information and tracking number. You can also click &#8220;Track Your Shipment&#8221; through the delivery notification email, and it can jump to the corresponding logistics details page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2f07df elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"d2f07df\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1243\" src=\"https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-scaled.jpg\" class=\"attachment-full size-full wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-scaled.jpg 2560w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-scaled-600x291.jpg 600w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-scaled-1000x486.jpg 1000w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-scaled-1200x583.jpg 1200w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-400x194.jpg 400w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-1300x631.jpg 1300w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-768x373.jpg 768w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-1536x746.jpg 1536w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133758-2048x994.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c39b007 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"c39b007\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1243\" src=\"https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-scaled.jpg\" class=\"attachment-full size-full wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-scaled.jpg 2560w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-scaled-600x291.jpg 600w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-scaled-1000x486.jpg 1000w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-scaled-1200x583.jpg 1200w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-400x194.jpg 400w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-1300x631.jpg 1300w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-768x373.jpg 768w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-1536x746.jpg 1536w, https:\/\/vvona.com\/wp-content\/uploads\/2025\/05\/\u5fae\u4fe1\u622a\u56fe_20250516133813-2048x994.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44aea48 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"44aea48\" data-element_type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-left\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1202\" height=\"771\" src=\"https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318.jpg\" class=\"attachment-full size-full wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318.jpg 1202w, https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318-400x257.jpg 400w, https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318-768x493.jpg 768w, https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318-600x385.jpg 600w, https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318-1200x770.jpg 1200w, https:\/\/vvona.com\/wp-content\/uploads\/2024\/10\/\u5fae\u4fe1\u622a\u56fe_20241027030318-1000x641.jpg 1000w\" sizes=\"(max-width: 1202px) 100vw, 1202px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e87938 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"2e87938\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For each order, you can check the order details and shipping summary. If you click\u00a0<strong>&#8220;Track Your Shipment&#8221;<\/strong>, but fail to check the logistics status of the corresponding order. You can use the tracking number to check on the following website:<\/p><p><strong>Universal tracking site\uff1a<\/strong><a href=\"https:\/\/www.17track.net\/\" target=\"_blank\" rel=\"noopener\"><strong>www.17track.ne<\/strong>t<\/a><\/p><p>In some cases, We may ship one order in multiple packages.When we do this, you can contact our customer service to get the tracking number of other packages, please don&#8217;t worry, we will definitely send all the products to your home. Even if we choose to ship your order in multiple packages, you will only be charged once.<\/p><p><strong>NOTE:<\/strong> The carrier provides a detailed route for your delivery and has the most up-to-date information. However, If your package does not arrive within the specified shipping time, please feel free to email:<a href=\"mailto:support@vvona.com\">support@vvona.com<\/a> our customer service team will reply you as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>About us Contact Us Track You Order FAQs Our Partners Work With Us Show sidebar Order tracking Don&#8217;t have an<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":46,"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":0,"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"wp:attachment":[{"href":"https:\/\/vvona.com\/fr\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}